This policy explains what personal data evropaleta.com collects, why, and what rights you have over it. The website is operated by DZHIPAL Ltd (G-PAL), company ID 207998646, 270 Vasil Levski Blvd, Plovdiv, Bulgaria. For any question about your data, write to [email protected] or call +359 877 166 555.
What we collect and why
Enquiries and contact forms
When you send an enquiry through a form on the site, or by email or phone, we receive the details you give us — typically your name, email address, telephone number, company and the content of your message. We use them for one purpose: to answer you and, where it leads to an order, to carry that order out.
Orders
If you place an order, we process the data needed to fulfil and invoice it: contact and delivery details and the details of the goods. Accounting records are kept for the periods required by Bulgarian law.
Comments
If you leave a comment, we collect the data shown in the comment form, together with your IP address and browser user agent string, to help detect spam.
Website statistics
We use analytics to understand how the site is used — which pages are visited, how visitors arrive and where they go next — in aggregate form, so that we can improve the site.
Cookies
The site uses cookies to make it work properly and to measure use. Details of which cookies and how to control them are in our cookie policy.
Uploaded images
If you upload images to the site, avoid files with embedded location data (EXIF GPS), because visitors can download images and extract that data.
Who we share data with
We do not sell personal data and we do not pass it on for other people’s marketing. Data is shared only with the service providers we need in order to operate: our hosting provider, our accountants, and couriers or hauliers where a delivery is involved. Each processes the data only on our instructions.
How long we keep it
Enquiries are kept while they are live and for a reasonable period afterwards in case you come back to us. Accounting and tax records are kept for the statutory retention periods. Comments and their metadata are retained indefinitely so that follow-up comments can be recognised and approved automatically.
Your rights
Under the General Data Protection Regulation you may ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, ask us to restrict how we use it, object to processing based on our legitimate interests, and ask to receive your data in a portable format. Write to [email protected] and we will respond within the statutory period. You also have the right to complain to the Commission for Personal Data Protection in Bulgaria.
Security
We apply appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access, and we limit access to the people who need it to do their work.
Changes to this policy
We may update this policy; the current version is always the one published here.
See also our detailed personal data protection instruction and our terms of use. In the event of any discrepancy between language versions, the Bulgarian text prevails.
